Helen our Ai Sommelier Assistant for Arc in Guisachan Village

Kelowna's Go-To Liquor Store:
Local Spirits, Global Flavours, and Community Pride!

“Hi there! I’m Helen, your Digital Sommelier. Ask me anything about wine — I’m here to help.”


Need Assistance? Helen Has You Covered!


image of Helen, Arc's AI virtual Assistant

🍷 Meet Helen – Your Virtual Wine Guide at Arc Liquor


Need help finding the perfect bottle? Meet Helen, Arc Liquor’s virtual assistant and your go-to guide for all things wine (and beyond).

Whether you're looking for the right wine to pair with tonight’s dinner, wondering what we have in stock, or curious about the difference between a Shiraz and a Syrah — Helen’s here to help 24/7. She's knowledgeable, friendly, and always just a tap away.





With Helen, you can:


    🧀 Get Wine Pairing Advice – From steak dinners to charcuterie boards, she’ll suggest the ideal match.


    🍷 Check Product Availability – Ask her what's in stock at your nearest Arc location.


    🛒 Explore Staff Picks – Curious about what Andrew’s sipping? She’ll point you to our featured favourites.


    ❓ Ask Wine-Related Questions – Wondering how long to age a Rioja or serve a chilled Pinot Noir? Just ask.


    📦 Get Help Finding Non-Alcoholic Options or Gifts – Emily can suggest crowd-pleasers and hidden gems for any taste or budget.

Think of her as your digital sommelier — without the bowtie, but with all the charm.



Just click the chat icon in the bottom-right corner of your screen and Helen will take care of it. She’s quick, clever, and always ready to help — no waiting on hold required.