Meet Alicia – Your Voice AI Assistant at ARC Liquor
“Sometimes, you just want to talk to someone — Alicia is here to help.”
Alicia is ARC Liquor's voice-first virtual assistant — designed to handle your calls with clarity, courtesy, and confidence. Whether you're checking stock, asking about a product, or wondering if we’re still open — Alicia answers immediately, with no hold music.
Think of her as your front-line concierge, guiding your call to the right info or person faster than ever.
Tips for Talking to Alicia
- 🎤 Speak clearly and naturally — she understands conversational phrases.
- 📍 Ask things like "Do you have Jameson in stock?" or "When do you close tonight?"
- 📞 If she can’t answer, she’ll make sure a team member gets your info and follows up.
Why We Built Alicia
When stores get busy, phones go unanswered — and customers get frustrated. Alicia steps in to help when staff can’t. She captures your question, your name, and your callback number, and ensures nothing gets missed.
She isn’t just a voice — she’s part of the ARC team, here to make sure your call is handled professionally every time.
What Alicia Can Do:
- 📞 Answer common questions instantly
- 📦 Check product availability and store hours
- 📝 Collect info for callbacks if needed
- 📍 Direct calls appropriately — without transferring you around
