Emily-Shelf-Talkers

Home
Voice AI
Grace - Spaghetti Carbonara Claire - Roast Chicken & Salad Sarah - Rib Eye Steak Emily-Sommelier-Steak Grace-ARC Glenmore Emily-Sommelier-Duck Emily-Sommelier-Scallops Emily-Sommelier-Fish Dish Helen-Sommelier-Fish n Chips Link to E-Commerce site Adding a SKU # to customer message
Text AI
Zia at Vernon Square Emily on Harvey Conversational AI Bots
Voice AI
Emily our Sommelier
V PA's
Case Studies
Harvey Store AI Demo High/Lows
Demo
Chat GPT's
Reports
Google Analytics #20 July 27-Aug 02 Google Analytics #21 Aug 03-09 Google Analytics #22 Aug 10-16 Google Analytics #23 Aug 17-23 Google Analytics -JULY2026
Ads

Store Product Finder

Monday - Sunday: 09.00am - 10.00 pm
kls@armstrong.coop
+1 (236) 420-4060

ARC Liquor is proud to be part of the Armstrong Regional Co-op family. With three Kelowna locations, one in Vernon and one Revelstoke location to serve you. ARC Liquor carries a huge selection of VQA wines to local and international spirits and all the beer in between. Plus, Armstrong Regional Co-op members can use their member numbers to earn an annual rebate based on your yearly purchases! Sign up for your Co-op membership today: JOIN HERE

Our Work Hours:

Monday - Sunday:
09.00am - 11.00 pm

ARC Policies

T & C's - General
Privacy Policy

Co-op

Memberships
Our Brand Values

In-Store

Sale Reps Appointments
Product Tastings

Our Stores

ARC Harvey
ARC Guisachan Village
ARC Glenmore
ARC Revelstoke
ARC Vernon on 58th Ave
ARC Vernon in Square Mall

Links

Home
About Us
Contact Us
Schedule your pick-up
Perry's Whisky tasting

Commitment

At ARC Liquor Store, “Your Pour, Our Promise” is more than just words—it’s our way of doing business. With innovative tools like our AI assistant and Integrated Voice Response (IVR) system, staying connected has never been easier. Whether you’re looking for product recommendations, checking stock, or booking a Whisky Tasting, we ensure your inquiries are handled quickly and efficiently. Because when it comes to great service, we never leave you high and dry.

Powered by People. Enhanced by AI.

Alicia’s part of a larger team of smart, helpful virtual assistants designed to improve your experience at ARC. From shopping tips to personalized recommendations, they’ve got your back.

Discover the AI Team →

Contacts

1973 Harvey Ave, Kelowna, V1Y 6G5
Office: +1 (236) 420-4060
Receptionist: +1(778) 760-8178
Ai Sommelier: (778) 946-6933
kls@armstrong.coop

Ai Virtual Assistant

Alicia helps customers quickly check Harvey product availability, estimated pricing, size, SKU, and stock guidance across beer, spirits, cider, coolers, wine, and related store products. When a product is confirmed in the Harvey inventory snapshot, Alicia can point customers to the Harvey online pickup store so they can place an order before travelling. If a product cannot be confidently confirmed, she provides the Product Finder, online pickup link, or store phone number instead of guessing. Alicia is designed to save customers time, reduce unnecessary phone calls, and help them shop with more confidence.

Please note that all product availability and pricing she provides are for general guidance only — final in-store pricing and stock levels will always apply.

Call Alicia: (778) 760-1674